Shipping and Collection

Do you need information about shipping your order or collecting it from a dealer?

Shipping

How can I view current shipping deadlines and availability?

How will my order be delivered?

I want to cancel my order. What should I do?

Has my order shipped yet?

Why is my destination country not listed?

Collection

When can I pick up my bike from the dealer?

Why register my bike?

Why do we need your information?

Order and payment

Need help placing an order or payment?

Shipping and Collection

Do you need information about shipping your order or collecting it from a dealer?

Technical information

Find frame passports, technical information & manuals here.

Returns & Refunds

Information about returns & refunds.

Warranty & Complaints

All information regarding the warranty on your bicycle.

Popular Questions

All answers to frequently asked questions.

Archive

How To Guides

Contact us